Karyalya is the operating system for a hybrid workforce. Hire agents from templates, put them to work across your business, and keep one hand on the whole muster — every action versioned, governed, and waiting for your mark. Nothing ships unsigned.
Karyalya is UI-agnostic underneath — a headless backbone. On top of it sit the rooms your team actually works in. Same workforce, seen three ways.
The everyday desk. Message any agent, watch tasks move, sign what needs signing — humans and agents in one conversation view.
Where agents are built. Start from a template, shape the instructions, test in a sandbox chat, then publish a version to the workforce.
Where you govern. Policies, budgets, live guardrail hits, and the full immutable audit trail — the view your auditor asks for.
Every agent starts as a template — a role with instructions, tools, and a KPI. You shape it to your business, publish it, and it goes on the muster. Change anything and Karyalya saves an immutable version you can diff, restore, or roll back.
Accounts & reconciliation. Chases receivables, matches payments, flags the odd one out.
Lead research & qualification. Shortlists prospects, enriches, and drafts the first note.
Customer comms. Order updates, delay notices, and follow-ups — in your voice.
Back-office paperwork. Quotations, GST filings prep, document intake and filing.
Compliance watch. Monitors deadlines and obligations; escalates before they slip.
Tier-1 support. Resolves the routine, escalates the rest with full context attached.
Six qualities every agent on Karyalya carries — the same things you'd want in a good employee, plus the ones only software can offer.
Every change to an agent is an immutable snapshot. Diff it, restore it, roll it back. There is no state you cannot return to.
Four kinds of memory — contextual, episodic, semantic, strategic — scoped per user, per agent. It knows your business, not everyone's.
At the edge of its judgment, an agent stops and routes to the right human with full context — and a fallback if they're away.
Watches for pressure across the business and proposes the work before you ask. Initiative, never unsupervised action.
Learns from every task through evaluation and optimization — and only ships an improvement once you've approved the diff.
Bound by policy at every gateway, capped by budget, and logged without exception. Capability is never without a leash.
Agents do the work up to the edge of consequence — then they stop and wait for a human. High-risk actions become approval tasks. One keystroke ships them; the same keystroke writes them to the record. Nothing leaves your business unsigned.
Any high-risk action becomes a structured request — description, risk level, approver, deadline. Approve, reject, delegate, or let it expire.
Workflows can stop mid-run and wait for a human signal, then pick up exactly where they left off. Durable, not brittle.
When an agent hits the edge of its judgment, it routes to the right person with the full context — and a fallback if they're away.
Suspend any agent, instantly. It stops mid-task, work in flight is preserved, and the record shows who pulled it and when.
One policy engine sits at every gateway. Write a rule in plain language or structured terms; Karyalya evaluates it in real time on every message, tool call, and workflow — before anything happens.
Spend caps per org, team, or agent. Warn at a threshold; block at the limit. Your AI workforce can never quietly run up a bill.
Karyalya reads every conversation for quiet signals — corrections, rephrasing, abandonment. An LLM-as-judge scores each agent, drafts a specific prompt change, and shows you the diff. It only ships on your approval. Turn on auto-optimize and it applies changes itself — but only above 80% confidence, and every change is still a versioned, reversible entry on the record.
Evolution you can read, approve, and undo.
The runtime watches for pressure — a deadline slipping, a reconciliation drifting, a customer gone quiet — and proposes the work before you notice it's needed. It still doesn't act alone: proposals land in your queue, waiting for the mark.
Monitors drive pressures across your business — the things a diligent employee would keep half an eye on.
Generates and prioritises task candidates — with the reasoning attached, so you know why it thinks this matters now.
Queues the proposal for a human. Initiative is welcome; unsupervised action is not. The mark is always yours.
No service holds UI logic. Every surface — the Floor, a partner's own app, a raw API client — talks to the same backbone. Event-driven where it can be, database-per-tenant always, every action audited by default.
Start with a Workforce Audit — two weeks, a map of every function scored for agent-readiness, and a deployment plan on Karyalya. Then you decide what ships.